Storing Paper Agreements

Although ClubReady has extensive support for electronically signed agreements, sometimes agreements get printed and signed on paper. They would then normally be stored in a filing cabinet (or bank of filing cabinets!) somewhere.
Now, scanned agreements can be uploaded. In fact any file can be uploaded and stored with an agreement.
So, on the agreement detail page […]

Tracking The ROI of Marketing Campaigns

All clubs do marketing - some a lot, some a little, but my guess is most clubs, especially smaller ones,  don’t ever get a truly accurate picture of just how worthwhile any specific campaign was. Just exactly what was the $ return on that mailer or radio spot?
A new addition to ClubReady makes that evaluation […]

Add New Prospect Form Gets Some Improvements

Changing a form is not something normally added to the blog - but the Add Prospect form is a key data entry form for any club using ClubReady - bad data in means bad data out.
This form has had many improvements.  It’s now possible to define in setup exactly how this form works - what […]

Flagging Client Bookings With Ease

Lets say you want to standardize how certain bookings are flagged - for example, you want every customer after their 5th Personal Training session to get an assessment, or you want to send a certain email after their 10th booking, or you want to set a reminder to talk about re-signing 5 sessions from their […]

Some Usability Improvements To The Purchase Agreement Signature Step

A minor improvement has been added to the agreement purchase process. Following a purchase chances are the next step is to book some sessions, make sure the client has their login details, scan a barcode.  Previously after a purchase you had to then look up the customer to do these things - now links to […]

Improvements To Service Agreements Management Interface

Some improvements have been added to the way service agreements (eg customer PT contracts) can be managed.
The agreement detail page has a few additions - the ability to add notes about an agreement directly from the details page has been added & the link to adjust / cancel agreement.

The new button - Adjust / […]

Upscale Club In Rhode Island Has A ClubReady Party!

It’s not often that a club has a party centered around their club management system - but that’s exactly what Davol Fitness in Rhode Island did in early April.
Davol has been using ClubReady for a while now to manage their Personal Training services and also their membership leads process, but they decided to have a […]

Some More Improvements To Membership Leads Management

It’s been over a month since the last blog post & that’s not because nothing has been going on - its because we’ve been so busy adding new stuff! - so we have a bit of catch up to do on the blog outlining a lot of new things that have been added.
Here is an […]

Creating Custom Admin User Types

ClubReady has up until now had two different types of admin user - Master Admin (which can do everything in the system) and Front Desk Admin (that has some restricted functionality - like being unable to access the setup or reports).
Especially now, with the improved dashboard functionality, having the ability place various snapshot widgets on […]

Daily ‘To Do’ For Admin Users

ClubReady already has an extensive To-Do List management system that is available to all user login types (Clients, Admin’s, Providers) - that has the ability to create categories, drag & drop re-order, add notes, add reminders and so on.
This new addition is a small but effective addition to the To-Do list functionality. Every admin user […]