Sending Automatic Booking Reminders By Email And By Text Message

A new feature has been added that allows booking reminders to be sent to customers. Reminders can be added to any service type or class that you offer and can be by email (24hrs prior) and / or by text message (SMS) 2hrs before.
The setup page is in the admin login setup area under the […]

Improvements To Service Agreements Management Interface

Some improvements have been added to the way service agreements (eg customer PT contracts) can be managed.
The agreement detail page has a few additions - the ability to add notes about an agreement directly from the details page has been added & the link to adjust / cancel agreement.

The new button - Adjust / […]

Some More Improvements To Membership Leads Management

It’s been over a month since the last blog post & that’s not because nothing has been going on - its because we’ve been so busy adding new stuff! - so we have a bit of catch up to do on the blog outlining a lot of new things that have been added.
Here is an […]

Some Improvements To Club Membership Lead Management

The membership leads functionality is a bit less powerful than the personal training prospect management in that it doesn’t have automatic rules or different categories beyond how the lead contacted the club. Some improvements have been made to allow for much greater flexibility in filtering and managing the lead list.
Now the membership lead  list […]

Using ClubReady With Competitions To Boost Health Club Sales

Weight loss competitions / challenges are a great way get members involved & motivated, but to make that work & to get people to sign up for the program there has to be a way to keep track of it and hold people accountable.
ClubReady makes easy work of that because all the client nutrition logging […]

Setting Club Targets With A Clear Daily Picture Of Actual Vs Month To Date Target

A new setup item has been added that allows a club to set some targets for key measurements such as sales, new customers, membership leads added / converted. 
This is in Setup > Defaults > Club Targets in the admin login area. The targets are slightly different dependant upon if the club is set to […]

Electronic Bank Drafts / Adding Setup Fees To Sales Packages

The ability to take drafts from bank accounts and also setup fees on purchase commitments has been added to the purchasing/billing system.
To accept eChecks - this has to be enabled in EFT setup & also the club must have an eCheck account with authorize.net.

This then functions the same as credit cards when it comes to […]

Barcode Check-In

Barcode identification has been added to the check-in system. This completes the different authentication methods available to the check-in system & is selected in Kiosk setup (Setup > Default Settings > Kiosk Setup).
Instead of pincode entry or username/password the kiosk waits for a client barcode to be scanned.
Any USB barcode scanner can be used.

Setting […]

Session Electronic Signature Sign Off At Check-In

We’ve made an addition to the check-in system to allow for electronic signature sign-off of booked sessions by the customer. This type of additional session confirmation is an option vs the existing client confirmation of just pressing a confirm button after check-in. As with that type of confirmation - if setup this way - trainers […]

100% Paperless Client Contracts

Contracts for purchases was added to the system a while back, but they still required printing & signing. They could be scanned and uploaded but of course thats pretty low-tech & cumbersome.
Now, with the addition of a low cost USB signature pad - contracts can be signed electronically & the client signature is added […]