Handling Paper Agreements Electronically

ClubReady has support for electronic agreements signed with an electronic signature pad - but some clubs prefer regular paper agreements and beyond actual agreement documents there is often other paper floating around.  The problem with paper is it takes effort to file it, to keep it from sitting in piles and when you need it […]

Publishing Class Schedules

Class schedules were only available to view if the club client was logged into their personal login area, but an addition has been made to make it easy to publish real time class schedules on a club web site by adding just a line of code. Schedules show real time status of available slots in […]

Health / Fitness History Form Designer

Health / Fitness history has been added to the client login - but it’s not a fixed form.  Every club has their own tweak to this sales tool, and the form can be completely customized / changed in setup. Add new questions, drag and drop to arrange.

Any question can have any article from the […]

ClubReady - Great For Club Presale

We got a nice testimonial today from one of our customers in Albuquerque. Bill, the owner of the club started using ClubReady well before his club even opened, using the client login area to impress prospects during the presale phase.
His message below was to the person who told him about ClubReady

Hello Chris,
I just wanted […]

Customer Training Commitment Levels & Tracking "Lost Sheep"

A new feature has been added to keep a close track on a clients commitment level / week for services like personal training.
Each sales package can now have an effective bookings/week level set & when the package is purchased the customer will be set at that level.

Their completed bookings / week then shows on […]

Club Amenities

The ability to create amenities has been added. Amenities are things you might offer your customers as part of participation in your club (eg Day Care, Tanning, Certain group classes etc).
Amenities are added in setup and can be tied to sales packages, so different packages have different amenities.

When adding amenities to sales packages it’s […]

Storing Paper Agreements

Although ClubReady has extensive support for electronically signed agreements, sometimes agreements get printed and signed on paper. They would then normally be stored in a filing cabinet (or bank of filing cabinets!) somewhere.
Now, scanned agreements can be uploaded. In fact any file can be uploaded and stored with an agreement.
So, on the agreement detail page […]

Some Compelling Customer Survey Results

We managed to get our hands on the results of a soon to be published major health club survey (will be released at IHRSA 2009) and some of the survey results are really interesting. With kind permission - here are a couple of the survey outcomes that are pretty relevant to part of the value […]

Tracking The ROI of Marketing Campaigns

All clubs do marketing - some a lot, some a little, but my guess is most clubs, especially smaller ones,  don’t ever get a truly accurate picture of just how worthwhile any specific campaign was. Just exactly what was the $ return on that mailer or radio spot?
A new addition to ClubReady makes that evaluation […]

Flagging Client Bookings With Ease

Lets say you want to standardize how certain bookings are flagged - for example, you want every customer after their 5th Personal Training session to get an assessment, or you want to send a certain email after their 10th booking, or you want to set a reminder to talk about re-signing 5 sessions from their […]