Some New Features For Membership Clubs

An addition has been made to the system to allow a club using the system to define how the system should act regarding the classification of customers / propects.

In a PT studio environment prospects are people potentially wanting to buy personal training but they don’t typically have any existing relationship with the studio. In a […]

Check In - Does Your Check In Improve Communication, Prevent Fraud & Offer New Revenue Streams?

Check in has been added to ClubReady - we looked at this normally mundane activity and thought - how can we improve it? How can we make that something of value to a clubs customers? How could check in be a way for clubs to improve communication and how could it even create new revenues? […]

Do You Know What % Of Your Resources You Are Using?

A new report has been added that makes it easy to see at a glance across any given month just how much of your resources are being used. By resources I mean the trainers you have on staff. The report is in the admin login area Reports > Scheduling > Club Resource Utilization. […]

Some Misc Usability Improvements

Based on your feedback - we are always tweaking the system to make it easier to use. A lot of software in the fitness industry unfortuanately looks & acts like it was designed in 1985. From the start ClubReady has been designed with usability in mind & we pride ourselves on making ClubReady as […]

Take The Hard Work Out Of Personal Training Lead Management

In the previous blog post I wrote about a new addition to the system that lets a club create different prospect type classifications. At the end of that post I mentioned an addition that will allow for rules to be created that auto classify prospects - this has now been added and is detailed below.
Every […]

Personal Training Lead Management Addition

A new ClubReady feature has been added to manage personal training prospects (or prospects for whatever services you offer).
This new addition has many uses for the small PT studio’s using ClubReady but is even more applicable to larger membership clubs using ClubReady where every new club member is essentially a personal training prospect & […]

Improvements That Make It Easier For Clients To Make Bookings

As a follow on from the earlier blog post about the new multiple booking tool in the admin area - these tools have been incorporated into the client area as well (with some slight changes) and also the process by which a client goes through the booking process has been improved.
The flow is a bit […]

Admin Multiple Bookings Tool

A new (much requested) feature has been added (to both the admin & client login areas) that makes making multiple bookings very easy for both services and classes.
I’ll go through the changes to the client area in another blog post - this post relates to occasions when admins make the bookings for clients rather than […]

Keeping Customers Informed With An Automatic Weekly Email

Happy New Year! - This new feature is the first update to the system of 2008. A new menu item has been added to setup - under email settings. ‘Customer Weekly Emails’
This feature allows you to enable an automatic weekly email to your customers. In the setup you can select what features are in the […]