Trainer Scheduling Permissions

Of the four different login areas types in the ClubReady system (client, provider, admin & front desk admin) only admins and clients were able to make or change bookings. Providers (trainers) could view their schedules but not change them.
Admins obviously could do pretty much everything in terms of changing schedules and clients could change their own […]

Making Scheduling Handle Non Bookings Better

One of our ClubReady users recently commented that some of their trainers were using outlook calendar to track their non-training appointments and it would be great if they could use only one tool to track all their appointments and have it available over the web just like their bookings are.
ClubReady gives each trainer (or provider […]

The Times They Are A Changing….NOT!

Last week I went to a brand new facility by a major national chain. Huge. Great equipment. Nice bathroom/changing facilities. Now all that was behind a wall. A wall of 10 sales people sitting at desks right when you walked through the door. This practice of selling the “deal of […]

$0 To LeapFrog Your Competitors???

When was the last time you were able to add a quantifiable new client service with no upfront capital investment? When new fitness equipment can run in the thousands of dollars and expensive fitness software in the hundreds, this is truly unique. Maybe you’re looking to truly stand apart from your competition and […]

More Fun With Maps! - Mapping Running Routes To See Calories Burned

This is a new feature in the client area. It’s a tool that lets the user draw a route on a map and see calories burned for that route. The calories burned can equate to either walking, running or cycling and either a default pace can be used, or an actual time taken to complete […]

Mapping Your Clients

We’ve added a feature to the admin reports that lets you see your customers on a map. Pretty, but what use is that you may ask?
Well it’s amazing what kind of insight can come from visualizing customers in this way. You can highlight areas where you have no customers and focus marketing efforts geographically.

In addition, […]

Nutrition Log Improvements

Some improvements to the nutrition tracking system have been added.  We’ve updated the food database to the most recent USDA food database (release 19) and removed all babyfood from the database. Not too many babies are logging in & not too many adults are eating babyfood! - these items just added irrelevant food matches when […]

Club Retention Through Education

 

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I read a blog post the other day on a great site I like called Creating Passionate Users and I thought it was really quite applicable to how ClubReady can benefit a club regarding the goal of improving client retention. The blog post can be found here.
The main idea of that blog post was that if […]

Looking Beyond the Certifications

The fitness industry has a way of hiring employees based solely around what certifications they possess or what educational background they have acquired. I agree that these may be good starting points, but that is just what they are, the start. If you make this your first filter, okay. However, what is […]

Personal Trainer Hostage

Most facilities offer personal training as a member service. For membership gyms, it is usually the second highest revenue producer and for some smaller facilities it may be the majority of their revenues. Let’s assume that you have developed a great personal training program. Your marketing is working, the clients are seeing […]